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JSM Mobile

Access ITSM tools Anywhere

Transform your JSM portal into a mobile app for smooth accessibility and collaboration using the most ideal ticket management system.

On-the-Go Request Management

Effortlessly create new requests, track existing ones, and get real-time updates – all from your mobile device.

Seamless Collaboration
with Agents

Communicate with agents by adding comments, uploading relevant files for context, and updating request statuses – all to ensure faster resolution and stay informed.

Simplified Request
Organization

Filter requests by status (open, closed, created by you) for better organization and quicker access to specific requests. Easily navigate through your request history for reference and tracking purposes.

Enhanced Customer
Experience

Manage your service requests independently, increasing efficiency and reducing wait times. Enjoy a convenient self-service experience that empowers you to take control of your ITSM needs.

Real-Time Push
Notifications

Get notified directly on your phone (Android & iOS) for assigned agents, status updates, or any actions needed on your requests.

Branded Solution JSM - icon

Customized JSM Mobile:

Tailored for Your Brand

Enjoy the flexibility to customize your Jira support portal to match your brand identity and specific needs with JSM Mobile Branded

Customize your app's
brand colors and logo

Publish your app on
Apple and Play Stores

Pre-configured URL
for easy access

Premium customer
support

Testimonials

Install JSM Mobile

Step 1: Install App from Atlassian Marketplace

Step 2: Download to Your Mobile Device

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Get started today

with a 30-day free trial!

Atlassian Gold Marketplace Partner committed to delivering innovative solutions that seamlessly integrate with Atlassian products, enhancing productivity and streamlining processes to empower organizations in the digital age.