The Jira Desktop App You’ve Been Waiting for!
We are firm believers in the need to work smarter, not harder. For that to happen, you need the right tools! Enter the newest app, Desktop App for Jira! This dynamic integration will transform…
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Telegram to Jira Connector
Speed-Up Customer Communications with Telegram
Connect Telegram omnichannel support with JSM to enhance collaboration, automate ticket creation, and deliver efficient customer support.
Instant Issue Reporting
on Telegram
Empower your customers to report issues directly within Telegram, the messaging platform they already love. Skip the email back-and-forth and get straight to resolving issues.
Real-Time Support
within Jira
Manage customer conversations directly within your existing Jira workflow. Respond faster, keep your team in the loop, and say goodbye to email clutter.
Clear Communication
Made Easy
Leave the text walls and confusing attachments behind! Capture detailed information through voice messages for a smoother and faster resolution process.
Customize Fields to
Collect Data
Tailor the information you capture in tickets to your specific needs with custom fields.
Build Your Dream
Support Bot
Create and customize your own Telegram bot to automate frequently asked questions and basic troubleshooting. Free up your team’s time for complex issues and focus on keeping customers happy.
Know Your Customers Like Family
Access customer details with a single click, allowing for personalized support and quicker troubleshooting.
Full Visibility into Support History
Quickly view a user’s past ticket history to understand the context of issues and resolve them efficiently.
Install Telegram to Jira Connector
Step 1: Install App from Atlassian Marketplace
Step 2: Connect Telegram to App
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Atlassian Gold Marketplace Partner committed to delivering innovative solutions that seamlessly integrate with Atlassian products, enhancing productivity and streamlining processes to empower organizations in the digital age.
